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740-277-1707

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Terms & Conditions

- Cancelation Policy: If you cancel within 45 days of arrival date, your account will be charged the entire rental fee, unless we are able to secure another occupant of equal value. If we do secure another occupant, then you will receive full or partial refund of your prepaid rental fee, less our $50.00 cancellation fee. 2. If you cancel earlier than 45 days of arrival date, you will receive a full refund of your prepaid rental fee, less our $50.00 cancellation fee. Lessor may cancel this reservation at any time by returning your full deposit. There are no cancellations due to inclement weather. Any approved change to arrival date is subject to a $50.00 charge.

- Occupancy: The Maximum occupancy for each unit includes all overnight guests regardless of age.

 

- Arrival/Departure: Arrival is after 4:00 p.m. We work diligently to have our lodging facilities available for you by 4:00 PM, but there are rare occasions when additional cleaning may be required or when your hot tub may not be fully heated until later that night. Departure is before 11:00 a.m. We greatly appreciate guests following ALL instructions provided for departure. Early arrival or late departure may be available upon request. This offer is subject to availability and requires prior approval.

- Lost and Found: Please check drawers, under beds, etc. when leaving to check for your personal belongings. We will be happy to make a reasonable search for items as guests believe they may have left. If found, the item will be returned at the guest's expense.

- Smoking: Smoking is NOT permitted inside any of our lodging facilities or in any of the hot tubs. A $500 cleaning fee will be added to your bill if smoking was detected. Please properly discard cigarette butts if used outside.

- Cleaning Responsibilities: If unusual cleaning is necessary, there may be an additional charge to your credit card on record. It is your responsibility to maintain the lodging facility in a neat and clean condition throughout your stay. Additional or unusual cleaning will be charged at the rate of $25.00 per hour, per staff member.

- Malfunction of equipment: We do our best to make sure all amenities are in good working order. Occasionally electronics, satellite, phones, internet and other mechanical equipment will malfunction. We will do our best to repair these items in a timely manner, but will not make any rental concession for time without these items. Likewise, loss of electricity, water, or other “Acts of God” that are outside of our control will not result in a refund of any monies paid. Due to cleaning and servicing, hot tubs are sometimes not up to full temperature at the time of arrival and may need several hours to heat. We ask that you follow all guidelines and policies regarding use of amenities in order to keep them functioning at peak efficiency.

 

- Weather/Power Outages: Bad weather conditions may make travel to the Hocking Hills difficult. In addition, occasional power outages or other "Acts of God" that are outside of our control will not result in a refund of any monies paid. We will do our best to make your stay comfortable.

 

- Damages and Theft: We have designed and furnished our lodging facilities with high quality materials and amenities. We expect that our guests will respect the inside, outside and surrounding property at all times. We reserve the right to charge your credit card for any damages or theft as a result of your stay. If you notice any problems upon arrival, please let us know immediately. Prior to your possession, Sol Chi Lodging has taken a detailed inventory of the contents of the unit. Any missing items will be charged the appropriate replacement cost. Do not move or add any furniture or appliances. Do not decorate without written approval from the management. Do not disconnect, alter or add any electronic appliance to the television system. As for missing or  damaged items, we will send you an itemized statement within thirty (30) days of your departure. Examples of charges are: furniture reset $100.00, TV, VCR, DVD, satellite or cable connection restoration $25 or actual cost, whichever is greater. Missing linens: $15.00 per item.

 

- Furniture and Electronics: No moving of furniture or decor inside or outside of our lodging facilities. Do NOT disconnect or alter any electronic items.

- Liability: Renter agrees to assume all responsibility for an accident, injury or damage that may result in or about the premises, to persons or property (including those of Renter's guests), and that the Owner and its agents shall not be held liable, or responsible for such injury, accident, or damage. Renter assumes the risk involved with the use of the hot tub, and any and all other rental amenity and agrees to save harmless and indemnify the Owner and its agents from any and all claims and liability of any nature which may arise by reason of the use of the same renter or others using the same during renters occupancy. Renter assumes responsibility of all guests during the reservation time.

 

- Hunting: Absolutely NO hunting of any kind is permitted anywhere on the property.

 

- Fireworks/Firearms/Guns: Absolutely NO shooting fireworks, firearms or guns on the property.

- ATV's/motorcycles: Absolutely NO all-terrain vehicles, 4-wheelers, motorcycles or other recreational vehicles may be used on the property at any time. Only the use of motorcycles as a mode of transportation to the cottage may be used.

 

- Campfires: Campfires are permitted ONLY in the fire pit provided with your lodging facility. Absolutely NO fires permitted outside of these designated areas. Only firewood should be burned in the fire pit. Please ensure fire is properly extinguished before leaving the campfire area.

 

- Firewood Alert: It is illegal to move firewood in or out of Quarantined areas. Violators face up to $4000 fines. Please buy your firewood from local vendors within Hocking County. We have also arranged to have bundles of firewood delivered to your cabin. See our Packages for more information.

 

- POLICIES AND RATES ARE SUBJECT TO CHANGE WITHOUT NOTICE. YOUR VERBAL AUTHORIZATION AT TIME OF RESERVATION, MAKING AN ONLINE RESERVATION, PAYMENT OF MONEY AND/OR TAKING POSSESSION OF THE PROPERTY IS EVIDENCE OF YOUR ACCEPTANCE OF OUR POLICIES AND YOUR INTENT TO USE THE PROPERTY AS A SHORT TERM VACATION RENTAL. VIOLATION OF ANY OF THESE POLICIES MAY RESULT IN IMMEDIATE TERMINATION OF THE RENTAL WITHOUT A REFUND.